Elissarcouture.com offers free shipping to the USA and Canada with the following guildelines:
Free Domestic 2nd Day shipping via USPS
Free International DHL Worldwide which typically takes 2-5 business days.
All our jewelry is individually made and designed in Los Angeles, California. Most items are ready to ship, and we will let you know as soon as you make your order when we ship your item.
Expedited shipping is available for a fee.
Item(s) must be returned within seven (7) business days of receiving the merchandise in its original condition unworn and with tags attached to be eligible for refund. We reserve the right to refuse a refund request if return does not comply with this policy.
Refunds will be given in the same form of payment originally used for purchase if item is returned within seven (7) business days of receiving the merchandise. Any item without tags will not be eligible for refund.
We do not refund shipping and handling charges.
Customers are responsible for all shipping costs when returning an item (s)
All returns will be processed within approximately 7 days upon receipt.
** Please Note ** All returns need to be properly insured through the carrier (USPS, UPS, FedEx) as ELISSARCOUTURE.com is not responsible for any lost, stolen or damaged packages.
Please send the item (s) back to:
917 W. Arrow Hwy
San Dimas CA 91773